• Never give your pin code to anyone; you only have to use it privately when you are buying anything or when you are cashing money from ATM/Bank.
  • You must make sure to see the merchant’s account number when you are buying from a site. The number of the merchant will be displayed on the secure page you are using to perform your transaction. All affiliated merchant’s accounts start with 000.
  • It is recommended that you copy and keep your card number and pin code in a safe place incase you loose the card, so that you are still able to use it on the Internet or add the balance to another card.
  • If you like to send a card as gift to someone by conventional mail please scratch off the pin code and copy it along with the card number on a paper so that you could pass the pin code to that person by an email or telephone. And case the card is lost you still can use it.
  • To avoid the charge of 5% when you are withdrawing cash and the service charge of $1, we recommend that you consume the balance you have on your SolviCard™ in purchasing Goods/Services Online/Offline.
  • To avoid having many cards with little money left on it, we recommend that you go to SolviCard™ Secure Page, which has a free service to add any small amount left on your old card, to a new card.
  • Please note that the material we use to create our cards is recyclable and we ask you kindly to dispose of the card when you are done with it in the appropriate recycling plastic containers.
  • If you have any question or remark, please write to us.
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